Frequently Asked Questions

Everlasting Hug proudly offers our Hug Keepsake Memorials to commemorate and preserve the memories of your loving pets such as the Dog Keepsake Memorial, Cat Keepsake Memorial and Horse Keepsake Memorial.
Yes, we can personalize products for you such as our Hug Keepsake Memorials and the Pet Loss Sympathy Card.
The Everlasting Hug Keepsake Memorials are also handcrafted by Charles Kern.
Of course! Just let us know what you want to say and we’d be happy to write it down for you..
We are in the process of designing and creating different breeds.
Yes, we do! Just give us the details of the recipient upon your order and we’ll ship it out to them.
Yes, we have some personalizations offered on some of our products. Customized notes are applicable and available for our Pet Sympathy Cards.
Secured payments can be made online through PayPal and credit card (AMEX, Mastercard, VISA, and Discover).
We can ship directly to your listed address via USPS, whether it’s personally for you or for someone else.
Donations can be made upon purchasing any of our Everlasting Hug products, where we donate 100% of our sales to non-government organizations catering to animal rescue groups and shelters, as well as to voiceless, low-income earner organizations to provide additional financial support for their pets’ medical needs and maintenance.
We offer shipping worldwide. However, there would be an additional shipping charge.