Everlasting Hug, Inc. Terms and Conditions

  1. Introduction.

These Website Standard Terms and Conditions (these “Terms” or these “Website Standard Terms and Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms and Conditions.

  1. Intellectual Property Rights.

Other than content you own, which you may have opted to include on this Website, under these Terms, Everlasting Hug, Inc. and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

  1. Restrictions.

You are expressly and emphatically restricted from all of the following:

  1. publishing any Website material in any media;
  2. selling, sublicensing and/or otherwise commercializing any Website material;
  3. publicly performing and/or showing any Website material;
  4. using this Website in any way that is, or may be, damaging to this Website;
  5. using this Website in any way that impacts user access to this Website;
  6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  8. using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and Everlasting Hug, Inc. may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion.  Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

  1. Your Content.

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Everlasting Hug, Inc. a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be infringing on any third party’s rights. Everlasting Hug, Inc. reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

  1. No warranties.

This Website is provided “as is,” with all faults, and Everlasting Hug, Inc. makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

  1. Limitation of liability.

In no event shall Everlasting Hug, Inc., nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Everlasting Hug, Inc., including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

  1. Indemnification.

You hereby indemnify to the fullest extent Everlasting Hug, Inc from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

  1. Severability.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

  1. Variation of Terms.

Everlasting Hug, Inc. is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

  1. Assignment.

Everlasting Hug, Inc. shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

  1. Entire Agreement.

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Everlasting Hug, Inc. and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

  1. Governing Law & Jurisdiction.

These Terms will be governed by and construed in accordance with the laws of the State of Pennsylvania, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Pennsylvania for the resolution of any disputes.

Privacy Policy

Last Updated: July 2, 2025

1. Introduction

At Everlasting Hug (“we”, “us”, or “the Company”), protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit everlastinghug.org (“Site”) or purchase our memorial keepsakes honoring beloved pets.

2. Information We Collect

a) Information You Provide

  • Personal data: name, email, address, phone when you place an order, create an account, sign up for newsletters, or contact us.

  • Payment details: securely shared via third‑party payment processors; we do not store credit card information.

  • Communications: any messages you send to us via forms, email, or social media.

b) Automatically Collected Information

  • Log data: IP address, browser type, referring URLs, pages viewed, time and date, and time spent on pages.

  • Cookies and tracking: Small data files to remember preferences, support shopping cart functionality, and analyze site use.

3. How We Use Your Information

We use your data to:

  1. Fulfill orders and process payments.

  2. Provide customer support.

  3. Send requested communications (order confirmations, updates, newsletters).

  4. Improve the Site by analyzing usage trends.

  5. Comply with legal obligations.

  6. (Optional) With consent, send promotional offers—but you can opt out anytime.

4. Sharing Your Data

We will never sell or rent your personal data. We may share with:

  • Service providers (payment processors, hosting, email communications) who are bound to keep your data confidential.

  • Legal entities, only if legally required (court order, law enforcement).

  • Aggregated/anonymous data for internal analytics is also shared—but such data cannot identify you personally.

5. Cookies & Tracking

We use cookies to:

  • Enable shopping cart and checkout processes.

  • Enhance user experience by remembering site settings and preferences.

  • Collect analytics data for site improvements.

You may disable cookies in your browser settings; however, this could limit certain Site functionalities.

6. Third‑Party Links & Services

Our Site may contain links to third‑party sites (e.g., social media, donation portals). We are not responsible for their privacy practices—please review their policies.

7. Data Security

We take standard security precautions: SSL/TLS encryption on Site and during communications, restricted internal access, and regular vulnerability scanning. Payment transactions are handled exclusively by secure third-party providers.

8. Children’s Privacy

Our services are intended for users aged 13 or older. We do not knowingly collect personal information from children under 13. If notified, we will promptly delete any data collected from minors.

9. International Users

By using our Site, you consent to your data being transferred to and processed in the United States, where data protection regulations may differ from your home country.

10. Your Rights

  • Access & update: You can view or update your personal information by contacting us.

  • Opt-out: Unsubscribe from marketing communications at any time.

  • Deletion request: Ask us to delete your account or personal data, subject to legal retention requirements.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The revision date at the top will be updated. Significant changes will be notified via the Site or email.

12. Contact Us

For questions or to exercise your rights, contact us at: